Solution 1 : Push "OK", "Cancel", "Black" and "Color" all at once while turning the printer off. Turn it back on. One more time: push "OK", "Cancel", "Black" and "Color" all at once while turning the printer off. Turn it back on. Solution 2 : Resetting the product: Without turning off the product, disconnect the USB cable from the rear of the product. Remove the cartridges from the product. Wait for the " Insert Cartridges " message on the control panel. Disconnect the power cord from the back of the product. Wait 60 seconds. Reconnect the power cord. If the product does not automatically turn on, press the Power button. Reinsert the cartridges, and then close any open doors on the product. If you receive a prompt to print a calibration page, do so. Reconnect the USB cable to the rear of the product, and then try printing again. Solution 3 : 1. Get the unit into the “ Support M
Reset printers and cartridge. Printers problem solving,tips, tricks and tutorial.